The modality to reach all places and people. If you want to see how Aula CM’s online digital marketing master’s degree. Watch this video to get an idea of the classes and their atmosphere. Click to accept marketing cookies and allow this content. Infographic. Criteria to take into account. When […]
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The answer is overwhelming: no. Customer service is a small part of the customer experience but it is not the same. As we already mentioned, CX is based on perceptions that the customer has about your. Customer Service business thanks to the interactions they make before becoming a consumer as […]
A few hours before the end of 2019. I can’t think of a better way to thank those who have made this speech possible, dedicating part of my time to writing these letters by and for you, and sharing them. I owe it to you in the same unconditional way […]
Therefore, This 2020 has started full of conferences around the world on my agenda. What a beautiful, intense and challenging vertigo. A little over 4 years ago, when I started lecturing, I had stage fright. My first talk didn’t help? (I will tell details another day, although I have told […]
Well, the names themselves already give us an idea, don’t you think? The term “static” refers to something that does not move and does not perform any activity. On the other hand, interactivity is related to the dialogue between two parties; in this case, the brand and the consumer. The […]
